Stack8 to Showcase Solutions that Deliver on the Promise of Digital Communications at Cisco Live 2018

Posted by Stack8 Marketing on Jun 6, 2018 6:15:00 AM

 Join Stack8 at Cisco Live 2018, Collaboration Village – Pod C:17

Montreal, CANADA, June 06, 2018 - Stack8, a leading provider of managed and professional services and proactive automation solutions for Cisco Unified Communications (UC) applications, today announced its participation at Cisco Live 2018, June 10-14, 2018, at the Orange County Convention Center. 

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Topics: SMACS, Cisco Webex Meetings, Cisco Live, #CLUS

SMACS Provisioning Solution Version 5 - Added Simplicity, More Automation Than Ever!

Posted by Carl Karawani on May 31, 2018 8:55:40 AM

 

With Cisco Live right around the corner, the Stack8 development team has sprinted to the finish line with the delivery of Stack8 Moves, Adds, and Changes System (SMACS) Version 5 provisioning solution for Cisco UC.

This new release brings together all kinds of automation goodies with Active Directory while keeping the simplicity and user-friendliness SMACS users have come to know and love. 

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Topics: Moves, Adds, and Changes, SMACS, Cisco Unified Communications Manager, Cisco CUCM, user provisioning

Cisco Re-Brands Webex, Integrating Cisco Spark as Part of the Webex Portfolio

Posted by Eric Losier on Apr 18, 2018 2:47:03 PM

 

Cisco Spark, the app-centric, cloud-based collaboration, and communications suite is being re-branded as Cisco Webex Teams, while WebEx is to be re-branded as Webex Meetings. 

Speaking April 18th at the Cisco Collaboration Summit 2018 show in Phoenix, AZ., Rowan Trollope, Senior Vice President and General Manager of Cisco's Applications announced the name change as part of its new Webex portfolio of products. 

Webex will be repositioned as the umbrella name for the company's entire collaboration portfolio consisting of Webex Meetings (formerly WebEx), and Webex Teams (formerly Spark). 

Now before we continue, yes it is Webex, not WebEx, the removal of the capitalized “E” is part of the new look and feel. 

In this article, we will highlight some of the essential aspects of this re-branding including reasons behind the changes. We will also discuss some of the new features and functionalities of both Webex Meetings and Webex Teams.

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Topics: Cisco spark, Cisco Webex Teams, Cisco Webex Meetings, Cisco Webex

Cisco Jabber 12.0 – What’s New and Exciting

Posted by Ben Petroff on Apr 12, 2018 9:45:38 AM

If you are a sports fan like me, particularly American football, the number 12 is synonymous with excellence. From Joe Namath, Terry Bradshaw and Jim Kelly to Tom Brady, the number 12 is identified with some of the best players ever to hit the field.

Recently, Cisco released Jabber 12. In this article, we will look at all that is exciting and new in Jabber version 12.0, and see if it lives up to the magic of the number 12.

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Topics: Jabber, CUCM, cisco jabber, Cisco CUCM, jabber client, Jabber 12.0

Context Is King For Your Contact Center

Posted by Marc Hamel on Apr 5, 2018 10:45:00 AM

 

You have the unenviable task of assembling the bookcase that you bought and have left in the middle of your living room since it was delivered more than a month ago. You quickly realize that the instructions which say that the entire bookcase can be assembled with a single screwdriver is way beyond your mechanical prowess. You go online and start a chat conversation with the customer services department, and when the agent asks which bookcase you are asking about and what your order number is, your mind goes blank, and the only thing you can type is “The #$%$^ one that I cannot assemble.”

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Topics: UCCX, Contact Centers, cisco context

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