New Practices for CUCM Dial Plans

Posted by Eric Losier on Apr 6, 2017 12:40:19 PM

 

Traditionally, enterprise dial plans for organizations running Cisco Unified Communications Manager (CUCM) were structured in a simple fashion. Each user would get assigned with an internal extension (aka Directory Number), usually 4 to 6 digits long. Users would also get assigned with an externally reachable phone number (aka DID, or Direct Inward Dial).

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Topics: CUCM, Cisco CUCM, global dial plan replication, ILS, GDPR, intercluster lookup service, EAN, Enterprise Alternate Number, E.164

Using LUA Script to Allow SIP-Based Phones to Dial from the CUCM Corporate Directory

Posted by Eric Lavoie on Mar 29, 2017 7:01:00 AM

If you sync your Cisco Unified Communications Manager (CUCM) to an enterprise directory, such as Microsoft Active Directory, and the phone format is entered in a fancy “human-friendly” way, users with SIP-based phones will have some issues to dial.

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Topics: Cisco CUCM, LUA script, SIP Profile, corporate directory, normalization script

Get the Most From Your Cisco Jabber with these Helpful Features

Posted by Ben Petroff on Mar 9, 2017 8:53:47 AM

 

Your business uses Cisco Unified Communications Manager (CUCM) and has integrated Cisco Jabber for your team. How can you get more out of your Jabber tool? This post highlights several interesting features that are not widely used but will enhance your experience using Cisco Jabber. 

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Topics: CUCM, cisco jabber, Cisco CUCM

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