Jabber Before and After iOS 10 - Apple Push Notifications Support

Posted by Dishko Hristov on Feb 6, 2017 8:50:10 AM

Apple is scheduled to introduce in its next major iOS release (after iOS 10 anticipated September 2017), a significant change that removes APIs that are required for handling calls and IM’s when the application is running in the background. What this means  is that if Jabber is not opened in the foreground, the user will not be notified of incoming calls and IM messages.

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Topics: Jabber, CUCM, Cisco Unified Communications Manager, iOS, Apple

Stack8 Helps Cisco Customers Improve Productivity and Trim Costs (Part 2)

Posted by Stack8 Marketing on Jan 18, 2017 9:34:13 AM

In part one, Doug Green publisher of TelecomReseller and Steven Karachinsky CEO of Stack8 discussed the role Stack8 plays in providing UC managed services. In part 2 they discuss alternatives to Cloud and hosted services, as well as what to expect from Stack8 in 2017.

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Topics: CUCM, Cisco Unified Communications Manager, UC managed Services

Stack8 Helps Cisco Customers Improve Productivity and Trim Costs (Part 1)

Posted by Stack8 Marketing on Jan 17, 2017 8:04:00 AM

Introduction by Doug Green publisher of TelecomReseller:

Based upon the TelecomReseller Podcast

Steven Karachinsky, Stack8’s CEO, thinks that there are ways to manage your enterprises Cisco resources to gain more productivity and to trim costs. Stack8 offers an extensive line of managed services, professional services and software solutions for Cisco Unified Communications, including Stack8’s portfolio of UC Managed Services.

Stack8’s approach includes proactive support for an enterprise’s entire UC infrastructure and its integrated applications.

Stack8 Technologies views itself as “a new breed of Cisco Solutions Partner.” The company’s founding partners wanted to create a business that would customize services to the needs of each customer. The company’s name reflects the idea of people, the people of Stack8, being the 8th layer of the OSI stack.

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Topics: CUCM, UC managed Services

Troubleshooting Cisco Phone Registration Issues in Cisco Unified Communications Manager CUCM

Posted by Ben Petroff on Jul 14, 2016 8:30:00 AM

Your company is a Cisco Unified Communications environment and you are having issues with registering phones to your environment. You verify the configuration on the Cisco Unified Communications Manager CUCM and everything seems okay, what are the possible issues preventing registration? How can I diagnose the issue?


PROBLEM

Your Cisco phone is not registering to Cisco Unified Communications Manager CUCM.

In this blog post, we will explore 3 possible solutions to troubleshoot in order to identify and resolve the issue.

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Topics: Weekly UC Tips, CUCM, Cisco Unified Communications Manager

Sending AXL Requests to Cisco CUCM with Postman (part 2 of 3)

Posted by Carl Karawani on Mar 17, 2016 8:00:00 AM

Sending AXL requests to Cisco CUCM with Postman is part 2 of 3 in our series taking you through the steps to get the most from your Cisco CUCM using the AXL API.  This article assumes your CUCM has the AXL Service Enabled and that you have credentials for an Application User account with Standard AXL Access. Please read our part 1 post on integrating any 3rd party provisioning applications with your CUCM using Cisco AXL, if you require instructions on how to set that up before proceeding with part 2.  

The Administrative XML Web Service (AXL) is an XML/SOAP based API that enables remote provisioning of Cisco Unified Communications Manager (CUCM) using any modern (and even not so modern!) programming language. We will be looking at how to quickly test your AXL API calls using Postman. This Google Chrome App is a great tool for developers or anyone who wants an easy way for testing any web APIs (including Cisco's AXL API). Now let's review the steps required to set up and install Postman then to send an AXL request to Cisco CUCM with Postman.

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Topics: Cisco AXL, CUCM

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