How to Integrate Cisco telephony with Microsoft Teams

Posted by Eric Losier on Apr 14, 2020 4:45:37 PM

Users of Cisco and Microsoft collaboration tools have a little more to be excited about as Cisco recently announced the availability of two plug-in applications that would integrate Microsoft Teams with Cisco Webex Calling, as well as Cisco Jabber for on-premise Cisco Unified Communications Manager deployments.

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Topics: Jabber, cisco jabber, Cisco Webex Teams, cisco telephony, Webex Teams Calling

Has the world just become more productive? The numbers say yes.

Posted by Steven Karachinsky on Apr 14, 2020 10:17:16 AM

As of late, many of the people I talk to truly feel as though they are only living in the right now—meaning that the past is behind them, and the future for the time being is parked on-hold with no clear path forward.  And with good reason. The world as we know it has shifted quickly and abruptly to a new work environment that is new and scary for many people.

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Topics: Cisco Unified Communications Manager, Unified Communications, VPN, 5G, Unified Communications tools, Work-From-Home

Is this a tipping point for business? Yes it is.

Posted by Steven Karachinsky on Mar 19, 2020 3:29:26 PM

It's no surprise that the topic on everyone’s minds over the past week has been the fate and future of modern business. After all, with so many people now being asked to work from home, the office environment as the world knows it is rapidly changing in real time—taking on a whole new meaning, and a whole new set of challenges. 

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Topics: Unified Communications, Call Center, Corona Virus, Covid-19, Call Center Software

Cisco Announces “Work from Home” Webex Contact Center Quick Deployment

Posted by Stack8 Marketing on Mar 18, 2020 4:42:02 PM
With the widespread impact of COVID-19, it’s important to take care of ourselves, our families, our employees, and our customers. Around the world, our business and personal lives have been affected. Many companies are asking employees to work from home, even those serving in the mission-critical business functions such as contact centers.
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Topics: Unified Communications, Call Center, Corona Virus, Covid-19, Call Center Software

Working smarter: Managing a remote team

Posted by Stack8 Marketing on Mar 18, 2020 4:37:11 PM
Managing a team is one of the most rewarding and challenging experiences you can have at work.    It s widely known that employees often choose to stay with a company based on their experience with their direct manager.   The way you f orm a team, shar e  goals and work together through  challeng es  creates a  culture that  out-lives  deadlines.  But w hat happens  when a team takes on a new challenge  –   the experience of  working together remotely?    
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Topics: Unified Communications, Call Center, Corona Virus, Covid-19, Call Center Software

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