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Cisco Announces “Work from Home” Webex Contact Center Quick Deployment

Posted by Stack8 Marketing on Mar 18, 2020 4:42:02 PM
With the widespread impact of COVID-19, it’s important to take care of ourselves, our families, our employees, and our customers. Around the world, our business and personal lives have been affected. Many companies are asking employees to work from home, even those serving in the mission-critical business functions such as contact centers.
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Topics: unified communications, Call Center, coronavirus, covid-19, call center software

Working smarter: Managing a remote team

Posted by Stack8 Marketing on Mar 18, 2020 4:37:11 PM
Managing a team is one of the most rewarding and challenging experiences you can have at work.    It s widely known that employees often choose to stay with a company based on their experience with their direct manager.   The way you f orm a team, shar e  goals and work together through  challeng es  creates a  culture that  out-lives  deadlines.  But w hat happens  when a team takes on a new challenge  –   the experience of  working together remotely?    
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Topics: unified communications, Call Center, coronavirus, covid-19, call center software

Cisco Webex Available Free in These Countries (COVID-19 Response)

Posted by Stack8 Marketing on Mar 9, 2020 8:39:06 AM

In response to the latest outbreak of COVID-19, our technology partners at Cisco have come forward to help those impacted by the spread of the coronavirus disease (COVID-19) by offering free 90-day Webex licenses to businesses who are not Webex customers, the company announced on March 2.

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Topics: Cisco Webex, coronavirus, covid-19

The Unseen Costs of Traditional Provisioning

Posted by Stack8 Marketing on Jan 9, 2020 9:42:49 AM

 

It’s easy to see the upfront costs of traditional moves, adds, changes in Cisco’s Unified Communication applications. Time X Salary, right? That’s how we measure cost.  But like the old story of the iceberg, where we only see 10% above water, 90% remains hidden underwater. There are always hidden costs that can surpass what we traditionally see as costs, and it’s these hidden costs that can sink ships.

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Topics: CUCM, SMACS, Cisco CUCM, user provisioning

Cisco and Microsoft Delivering a Better User Experience

Posted by Stack8 Marketing on Nov 19, 2019 8:23:11 AM

Industry Giants Join Together to Drive Open and Seamless Collaboration

 Collaboration: The act of working with someone to produce or create something.

It’s a word we use all the time. But, have you thought about what it really means? “The act of working with someone to produce or create something.” That statement carries a lot of weight.

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Topics: webex, Cisco Webex Teams, Cisco Webex, cisco webex calling

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