Is this a tipping point for business? Yes it is.

Posted by Steven Karachinsky on Mar 19, 2020 3:29:26 PM

It's no surprise that the topic on everyone’s minds over the past week has been the fate and future of modern business. After all, with so many people now being asked to work from home, the office environment as the world knows it is rapidly changing in real time—taking on a whole new meaning, and a whole new set of challenges. 

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Topics: Unified Communications, Call Center, Corona Virus, Covid-19, Call Center Software

Cisco Announces “Work from Home” Webex Contact Center Quick Deployment

Posted by Stack8 Marketing on Mar 18, 2020 4:42:02 PM
With the widespread impact of COVID-19, it’s important to take care of ourselves, our families, our employees, and our customers. Around the world, our business and personal lives have been affected. Many companies are asking employees to work from home, even those serving in the mission-critical business functions such as contact centers.
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Topics: Unified Communications, Call Center, Corona Virus, Covid-19, Call Center Software

Working smarter: Managing a remote team

Posted by Stack8 Marketing on Mar 18, 2020 4:37:11 PM
Managing a team is one of the most rewarding and challenging experiences you can have at work.    It s widely known that employees often choose to stay with a company based on their experience with their direct manager.   The way you f orm a team, shar e  goals and work together through  challeng es  creates a  culture that  out-lives  deadlines.  But w hat happens  when a team takes on a new challenge  –   the experience of  working together remotely?    
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Topics: Unified Communications, Call Center, Corona Virus, Covid-19, Call Center Software

This is not another article about COVID-19

Posted by Steven Karachinsky on Mar 12, 2020 2:59:46 PM

It goes without saying that the topic of COVID-19 is everywhere—and for good reason. As we see more and more cases appearing around the world, the need to mitigate risk for those within the population who are most affected is paramount to ensure the safety of not only our loved ones, but also of the general public.

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Topics: Unified Communications, Corona Virus, Covid-19

Cisco Webex Available Free in These Countries (COVID-19 Response)

Posted by Stack8 Marketing on Mar 9, 2020 8:39:06 AM

In response to the latest outbreak of COVID-19, our technology partners at Cisco have come forward to help those impacted by the spread of the coronavirus disease (COVID-19) by offering free 90-day Webex licenses to businesses who are not Webex customers, the company announced on March 2.

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Topics: Cisco Webex, Corona Virus, Covid-19

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