After a wave of adoption for cloud-based UC among small and medium businesses, large enterprises are embracing change themselves and ramping up investment in Unified Communications as a Service (UCaaS). Synergy Research Group found that the number of enterprises using UCaaS rose by 57% in 2018. Meanwhile, Gartner recently predicted that 90% of IT leaders will no longer purchase their UC systems on premise.
The advantages of the cloud are hard to ignore, especially with so much noise being made around the technology these days. It’s not just cloud companies generating all this hype either – early adopters have reported lower costs, easier maintenance, and greater agility, to name just a few benefits.