Stack8 to Exhibit and Present at Cisco Live 2019

Posted by Stack8 Marketing on Jun 6, 2019 10:49:57 AM

Company to Demonstrate Latest UC Automation Innovations and UCaaS offering at Cisco Live – Collaboration Village 

Montreal, CANADA, June 06, 2019: Stack8, a leader in Cisco Unified Communications (UC) Services, and Solutions, today announced its planned activities for Cisco Live, scheduled for June 09-13, 2019 at the San Diego Convention Center. Stack8 invites attendees to learn more about its UC Automation innovations as well as its UCaaS offering based on Cisco BroadCloud., and how it can help you on your journey to achieve the Promise of Unified Communications. The Stack8 booth is located in the Collaboration Village. 

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Topics: SMACS, user provisioning, Cisco Live, #CLUS, broadsoft, BroadCloud

Stack8 Brings Agent Provisioning to SMACS

Posted by Stack8 Marketing on May 30, 2019 10:08:53 AM

Stack8’s latest Cisco provisioning suite cuts agent provisioning times from hours to seconds

Montreal, CANADA, May 30 2019: Stack8, a leader in Cisco Unified Communications (UC) Services, and Solutions, has released the latest version of its flagship SMACS provisioning software, now with powerful agent provisioning. The new feature allows Cisco engineers to easily configure the agent’s skills, call recording options, as well as associate the device to the application user in just seconds, cutting hours from the on-boarding process

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Topics: Provisioning, SMACS, user provisioning, #CLUS, collaboration

Agent Provisioning Comes to SMACS

Posted by Sean McDade on May 28, 2019 11:20:35 AM

On-boarding and provisioning new agents takes too much time. In most call centers, it’s not uncommon for IT to spend 15-20 minutes setting up a new agent’s parameters (ex. IPCC extension, skilling, associating app users, call recording options).

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Topics: Provisioning, SMACS, user provisioning

SMACS Provisioning Solution Version 5 - Added Simplicity, More Automation Than Ever!

Posted by Carl Karawani on May 31, 2018 8:55:40 AM

 

With Cisco Live right around the corner, the Stack8 development team has sprinted to the finish line with the delivery of Stack8 Moves, Adds, and Changes System (SMACS) Version 5 provisioning solution for Cisco UC.

This new release brings together all kinds of automation goodies with Active Directory while keeping the simplicity and user-friendliness SMACS users have come to know and love. 

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Topics: Moves, Adds, and Changes, SMACS, Cisco Unified Communications Manager, Cisco CUCM, user provisioning

Automatic Bulk Deprovisioning of Users in CUCM and Unity

Posted by Benoit Desnoyers on Feb 22, 2018 9:53:02 AM

Hi, I'm Benoit, one of the new guys on Stack8's Incident Management team. Our team is always looking for new ways to improve our process in an effort to make things better and easier for our customers. Today I will explain how we leveraged the SMACS API to automate deprovisioning requests in Cisco CUCM and Unity. 

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Topics: CUCM, Provisioning, SMACS, Cisco CUCM, user provisioning

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